Medinet - Chat with an Aussie GP in minutes, 24/7

About Medinet

Medinet is an online platform that Australian GP medical practices use to provide online health care to their patients. Patients use Medinet to talk to a doctor online 24 hours a day, 7 days a week. Consultations are conducted via the Medinet app on a smart phone over video, audio or chat.

Australia is lucky to have such a strong healthcare system. But many patients cannot access the health care they need, when they need it. We aim to equip GP medical practices with an effective platform that increases their accessibility to their patients.

Services available to patients

GP Consultations

Medications

Specialist referrals

Pathology

Imaging referrals

Medical certificates

Appointments

Get the rest you need

Access the online medical advice you require within minutes, without leaving the comfort of your home. Do not use Medinet to replace your regular GP, who is your primary healthcare provider.

Medinet is a platform you can use to talk to doctors when your regular GP is not available, including in after hours.

Even better, use Medinet to talk to a doctor from your regular medical practice in after hours. Use Medinet to talk to an on call doctor!

Access prescription medication

The doctors using Medinet can generate prescriptions for your medical needs.

You can then choose to either pick up the medication at your preferred local pharmacy, or have the medication delivered.

Access specialist referrals

The doctor can provide you with a referral to the specialist of your choice or whomever they recommend.

Alternatively, you can be issued with a generic referral and access upfront information on a choice of specialist doctors, including their fees, waitlist, location options and experience.

Access pathology referrals and results

View your pathology referral immediately after the consultation along with information on where you can go for collection. You may also be able to access your pathology results once your doctor has reviewed them.

If you require a COVID19 swab, you can have the swab collection conducted at your home. The collection will then be sent to the lab for testing.

Be tested without leaving your home.

Access medical imaging referrals

Need an x-ray, MRI scan, CT scan or ultrasound?

View your imaging referral immediately after the consultation and access information on where to go for the scan.

Access medical certificates

You can access all medical documents from your consultation in your app immediately after the consultation.

If your GP provides you with a medical certificate, you can email it to your employer, university or child care.

Book a doctor appointment in a medical practice

If you would prefer to see a doctor face to face, use Medinet to book in to see a doctor in hundreds of practices across Australia.

Are you a GP, specialist, or pharmacist? Head to our GP, specialist, or pharmacist section for more information.

How to talk to doctor

STEP ONE

Download the Medinet app

Download the Medinet app from the App Store or Google Play.

STEP THREE

Use Medinet when you need to speak with a doctor online

Insert some basic information such as your symptoms, current medications, known allergies, medical conditions and regular GP’s details. You can then connect to a GP within minutes.

STEP TWO

Follow the on-screen prompts to register

Medinet is not suitable for emergencies – call 000 if you have chest pain, difficulty breathing, uncontrollable bleeding, or if you have been in a major accident.

STEP FOUR

Get medical advice online, prescriptions, medical certificates and more

At the end of the consultation, access any medical documents the doctor generated immediately within your app. With your consent, a clinical summary of the consultation is sent to your regular GP.

STEP ONE

Download the Medinet app

Download the Medinet app from the App Store or Google Play.

STEP TWO

Follow the on-screen prompts to register

Medinet is not suitable for emergencies – call 000 if you have chest pain, difficulty breathing, uncontrollable bleeding, or if you have been in a major accident.

STEP THREE

Use Medinet when you need to speak with a doctor online

Insert some basic information such as your symptoms, current medications, known allergies, medical conditions and regular GP’s details. You can then connect to a GP within minutes.

STEP FOUR

Get medical advice online, prescriptions, medical certificates and more

At the end of the consultation, access any medical documents the doctor generated immediately within your app. With your consent, a clinical summary of the consultation is sent to your regular GP.

Pricing Information

Consultations are Medicare bulk billed in the following circumstances:

• You are in an area under COVID-19 stage 3 or more restrictions (if you live in Victoria, the consult will be bulk billed)
• You are speaking with a GP from a practice you have had a face to face consult with in the past 12 months
• The patient is under 12 months of age.

If you do not satisfy the Medicare eligibility criteria, the fee for consultation is $38.

If you are an international student or overseas worker, you will need to pay for the consultation upfront. We can then provide you with a tax invoice to apply for a rebate from your private health insurer.

AS FEATURED IN

Meet some doctors using the Medinet platform

All doctors consulting on Medinet are registered with the Australian Health Practitioner Regulation Agency (AHPRA), as required by the Medical Board of Australia, so you can be assured that you are receiving the highest level of health care.

All GPs are required to abide by The Medical Board of Australia Guidelines on Technology-Based Patient Consultations along with Good Medical Practice: A Code of Conduct for Doctors in Australia. At the start of the consultation, the doctor will determine the clinical appropriateness of providing health care via telehealth and if deemed not appropriate, will recommend you attend the nearest emergency department or book in a face-to-face consultation.