The digital wallet for patient documents

The MyPractice app enables patients to book appointments, join telehealth consults and access their medical documents in one centralised location.

A young woman looking down at her mobile device; on the device is the MyPractice app where she is able to confirm appointments and receive her eScript.A young woman looking down at her mobile device; on the device is the MyPractice app where she is able to confirm appointments and receive her eScript.

Streamlining the patient experience

Join a growing ecosystem

More than 200 clinics are using the MyPractice app to deliver personalised healthcare to their patients


Everyday Australians using the MyPractice app


Virtual health consults completed


Health documents being shared through MyPractice every day

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Centralised patient healthcare

Save time while providing a better patient experience

Book face to face and telehealth consults

The MyPractice app integrates with with your existing booking system for a complete end-to-end online patient booking experience. Using the telehealth feature, doctors and patients can conduct video based consultations.

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Easily share certificates, eScripts, referrals and results

Through integration with Best Practice and Medical Director, doctors are able to instantly share Medical certificates, eScripts, referrals and results to a patient. With one touch, patients can send these to a school, workplace or specialist via email or text message.

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Maintain control when sharing documents

Specific protocols are in place between MyPractice and your clinic's PMS to ensure a patient never receives a health document by accident. This allows for clinicians to be able to review patient files and arrange a recall if required before a patient can access their results in the app.

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Reduce admin time

One of the most common tasks for a clinic reception team is reprinting or resending health documents such as referrals or prescriptions. With the MyPractice app, patients are able to find and present their eScript QR codes at any pharmacy Australia-wide.

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Over 200 clinics are using the MyPractice app
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Create new efficiencies. Eliminate manual tasks.

Be more connected and informed about your patients

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Document iconDocument icon
Instantly share documents
Securely share results, referrals, certificates and eScripts
Appointment iconAppointment icon
Make appointments easily
Link your preferred booking management system to the app
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Maintain control
Clinicians have complete control over when patients can view documents
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Customisable for your clinic
Configure, add and remove features in your order of preference
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Telehealth consultations
Connect securely with patients in a virtual consult room
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Unlimited users
There are no caps on the number of patients who can use MyPractice

We have been using MyPractice for 18 months to send documents created during patient consults. I definitely recommend MyPractice to any clinic looking to reduce cost and increase efficiency.

Practice Manager, Hamstead Health


2 clicks is all it takes

Instantly share medical documents with patients

The MyPractice app integrates with Best Practice and Medical Director. In a couple of clicks, you can directly and securely share with patients:

  • Referrals
  • Results
  • Certificates
  • eScripts


Data privacy and security are non-negotiable

  • End-to-end 25-bit encryption is used to secure all products on the Medinet platform.
  • Documents are transmitted securely to the patient's app, ensuring patient data is protected.
  • We conduct routine security audits to ensure standards are always upheld.

More information


What Practice Management Systems does MyPractice app integrate with?

The MyPractice app integrates with BP Premier by Best Practice and Pracsoft/Clinical by Medical Director. We are official partners of Best Practice and Medical Director.

How does the MyPractice app connect to a patients file?

A plugin is installed on a practice’s server. When using the app, the patient verifies their identity through their mobile number and DOB.

How do patients download the MyPractice app?

Patients can download the MyPractice app from the Apple or Google Play store.

How does MyPractice store patient data?

We are committed to protecting the privacy of personal and health information provided to us. The collection and use of personal and health information is conducted in accordance with our Privacy Policy. Importantly, the app does not store any medical data such as escripts and results. This data is stored within a practice’s practice management system.

What security measures are in place to protect patient data?

We have put in place industry-standard, business-tailored physical, electronic, and managerial procedures to prevent unauthorised access or disclosure of patient data. Examples include access controls, secure data storage and auditing procedures.

Is there a cost for practices to use MyPractice?

Yes, there is a subscription cost for practices. Please contact us for a quote.

Is there a cost for patients to use MyPractice?

No, the app is free for patients to download and use.

Image of a mobile device displaying the login page of the MyPractice app on screen. Image of a mobile device displaying the login page of the MyPractice app on screen.

Healthcare has never been more connected

Search for MyPractice on Google Play and the App Store

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Apple store button
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Medinet acknowledges the many Traditional Owners of the lands on which we operate throughout Australia, and recognise First Nations Peoples’ continued connection to land, waters and community. We pay our respects to the Gadigal People of the Eora Nation on whose lands our Medinet office stands, and extend this respect to their Elders past, present and emerging.